OneSmartServices Managed Services helps organizations to improve IT operations efficiency and security. Our managed services can also fill gaps left by existing IT roles and expertise. Managed Services offers include IT Uptime Managed service, Cloud Managed service, Security Operations Managed services, and Application Managed services. These services are available for both on-premises IT and cloud.
Our Product
The service desk is a provider of customer or user service. This service desk system can manage, control, and track service requests. The Service Desk itself is the user's entry point to view the integrated system and provide information to end users regarding ongoing processes. Some products are:
The Network Operation Center is an infrastructure device system for monitoring a network. This operation aims to monitor, control, and record all ongoing network activities and ensure that all networks involved are as desired. Some of the products related to this NOC are:
SOC is a cyber security center that works to protect company servers from online attacks. SOC also functions to collect information from various sources, including firewalls, IDS/IPS systems, and other network tools that monitor various aspects of the network such as ports or services running on it. Some products for SOC are:
Uptime is a Managed Services service for monitoring the status of a server that is running so that we can find out whether there are problems or not and also monitor all things that support the server so that we get all the data that is available on the server. Some products related to Uptime are:
Some Proven Benefits Achieved
Cost Saving of IT Device Total Cost of Ownership
Less Man Power Cost and Saving
Avoid Unforeseen Sizing for Business Agility
Not Support Hassle
SLA Uptime (99,999%) and Support 24x7
Service Delivery Time
OneSmartServices is an independent local-owned company and IT-leading provider focusing on solutions that meet the customer's business needs and requirements through the design, the development, the deployment, and maintenance of IT-based services.
My Republic Plaza 2nd Floor Wing B Green Office Park 6 BSD City Tangerang - Indonesia
+62-21-2958-0238