About Us

OneSmartServices

Helps Company Business to be More Effective and Efficient

OneSmartServices is out IT suite product branding which is produced and managed by PT. Samakta Mitra as an independent local-owned company and IT-leading provider focusing on solutions that meet the costumer’s business needs and requirements through the design, the development, the deployment, and maintenance of IT-based services

We Help Business Thrive in The Digital Age with a Touch of Digitalization

Vision

Leader of Technology Solution Provider Locally and Regionally

OneSmartServices as an independent local-owned company, and have emerged as IT-leading provider focusing on best technology solutions for our customers locally and regionally.

Mission

Be a Trusted Partner to Deliver More Values to Corporation

OneSmartServices do understand that our priority is to give company the right solutions, namely to help them minimize technical issues, secure company asset data, and achieve service excellence.

ISO 9001:2015 Quality management systems

Building Trust through Consistent, Innovative, and Compliant Quality Management

PT. Samakta Mitra is committed to implementing the ISO 9001:2015 Quality Management System and complying with applicable regulations to support our goal of becoming the leading Technology Solutions Provider in Indonesia. We prioritize customer satisfaction through high-quality and consistent service by always striving to provide comprehensive solutions that meet our clients’ needs, ensuring our work values:

Focus on customer satisfaction and complaint handling in accordance with standards.
Professionalism in providing the best service with integrity, competence, and trustworthiness.
Timeliness to ensure solutions that are efficient, effective, and aligned with customer needs and expectations.
Technological innovation and knowledge, as well as the application of the latest information and technology in line with industry developments and customer needs.
Continuous improvement in every business process of the Company.
Compliance with government regulations and other applicable requirements.

We Have Emerged as a Leader in The Deployment of System Technologies

Established as a multi-division organization in 2015, OneSmartServices has been supported by big companies in Indonesia and formed by several people who have vast experience and also expertise in its field

In the first year PT. Samakta Mitra won Indonesia Best eMark Award 2015 from SWA Magazine

PT. Samakta Mitra won Top Leader in IT Leadership 2017 and Top IT implementation in Property Sector 2017 both from Itech Magazine

Meet Our Professionals

With our key prominent professional experts, who have multiple years of experience in multiple vertical industries, we do deliver the best services and great customer satisfaction

Mrs. Erlina has more than 18 years extensive experience in Finance, namely in Accounting, Tax, Auditing and Corporate Finance & Investor Relations. She served as Chief Financial Officer of PT Esta Dana Ventura since 2021 and has trusted with similar responsibilities in several Companies. She holds Bachelor Degree from Trisakti School of Management University, also certified as Investment Manager Representative & Broker Dealer Representative issued by Financial Service Authority in Indonesia.

Mr. Efriyansyah has more than 25 years of experience. He has excellent insight and use it into company management to enhance governance system and operations.

Mr. Rizki has more than 21 years of experience in managing IT strategic planning, IT infrastructure development and IT operations, project and vendor management, business development, cloud services, and IT Solutions & Architecture.

Mr. Ari has more than 17 years of experience in managing IT Service Management (ITSM), Project Management & Business Partner and has experience in managing project, namely ITSMS Switching System, SAP C4C, SAP Marketing Cloud, SAP Customer Data Cloud (CDC), Qualtrics, Azure & AWS migration. He certified in PMP, PMI-RMP, TOGAF, BSMR, ITIL and CEP for Project Management

Mr. Benny has more than 14 years of experience in managing IT namely Network Systems, Security Services, IT Fault Handling, Cloud Services. He also certified in CCIE, CCIP, CCNP, CCNA, JNCIS-ENT, JNCIA-ER.

Our Capabilities Have Been Proven Through These Achievements

in HIKVISION Awards 2020 from HIKVISION

in Property Sector 2017 from Itech Magazine

in IT Leadership 2017 from Itech Magazine

in Best eMark 2015 from SWA Magazine

in Operational Transformation 2017 from IDC digital transformation

OneSmartServices is an independent local-owned company and IT-leading provider focusing on solutions that meet the customer's business needs and requirements through the design, the development, the deployment, and maintenance of IT-based services.